In 2023 San Antonians made more than 4,600 calls to the City’s 311 hotline to report potholes. Fourteen Pothole Patrol crews fixed approximately 333 potholes each day. But what is the Pothole Patrol?
We’re here to break down the process of reporting these menaces in the hopes of saving a trip to the auto body shop and your sanity.
Spot-a-pothole
Knowing the difference between a pothole and pavement repair is key when reporting to the city. Here’s the breakdown:
- Pothole: 3 ft by 3 ft or smaller in size
- Pavement repair: Larger than 3 ft by 3 ft
Found one? Wonderful, go ahead take note of the neighborhood or even street intersections that can closely identify where it is located.
Report-a-pothole
Reporting a pothole is as easy as dialing 311. The Pothole Patrol consists of 16 crews across four service centers covering the Northeast, Northwest, Southeast, and Southwest regions of the city. The patrol can fix these road blemishes within two business days of being reported and takes 20 minutes to repair.
Pro tip: You can also use the city’s 311SA Mobile App for pothole reporting + other service requests.
Pothole Patrol Blitz
The Public Works Department and San Antonio Pothole Patrol are kicking off the 8th Annual Pothole Patrol Blitz. During this time, the department hosts various pop-up events throughout the month of April, promoting civic engagement with locals as they identify + fix a holey moley goal of 10,000 potholes in April.
And the best part? The Pothole Patrol will be giving away Fiesta medals for the first 75 attendees as well as different swag at each event.
Tack-a-pothole
Interested in seeing the pending repairs and requests across the city? Look no further than the city’s live project tracker. You can look up your pothole service request for an update or check out different types of repairs like traffic signals and event historic preservation.
